General

Yes. Your order details will be taken by a member of our team and we will then send an order confirmation via email for the order.  If required we will then send a pro forma invoice and payment can be made over the phone or online. Once payment has been received we will process your order.

We are open for collection Monday through Friday between 9am and 5pm. Outside our working hours you may always send us an email and we will come back to you the next business day.

We are located in Dublin, Ireland. You can drop by our store if you need to discuss an order or need any advice regarding your printing needs. Our address is E15 South City Business Park, Tallaght, Dublin D24, D24RR88

There are several payment options available to you. After you receive your quote, let us know what you want to go ahead with and we’ll send you a proforma invoice.

Payment can be made over the phone and online through a secure payment link.

Delivery is free of charge for orders over €100 ex vat. For orders under €100 ex vat standard delivery is €10 ex vat. We use Fastway for our deliveries and your order will arrive typically within 1-2 working days. If you require same day delivery or larger deliveries such as pallets these prices will be adjusted to size and weight of the order.

Test print samples are generally possible, but relatively expensive, as the individualised sample needs to be included into a complex production process. In this case, there are setup costs that we need to charge you. In case you want a sample with your logo and subsequently place an order, we will of course deduct these costs from your order.

Orders

If you can’t find the product you would like to order, send us an email with the details of your project or call us and talk to one of our professional print staff. We will get back to you with a quote for your custom order within 72 hours. There are no limits to your imagination – we can procure nearly any article that you might wish for!

If the qty you require is substantially higher than what is shown then either create a custom quote by selecting your specifications as per usual on the product page (e.g. colours, printing requirements, quantity), and then select “Add to Quote Basket”. In the comments section on the next landing page, please communicate to us that you wish to order beyond the maximum order number. Alternatively, contact the sales team at info@dcprint.ie or give us a call on +353 (01) 4622505.

Now it’s our job to find you an even better price due to the high order quantity!

The lowest quantity shown on the pricing chart indicates the minimum order quantity. This usually is the lowest qty we can supply with branding. On the odd occasion we are able to go below the minimum figure stated; however, this does depend on the type of item and may incur minimum print charges.

If you discover that you need more print colours/positions than what the item of interest is offering, simply submit a quote request and write in the comment section your specific request so that we can create you a custom quote. Alternatively, contact the sales team at info@dcprint.ie or give us a call on +353 (01) 4622505.

When a print is submitted to be branded onto an item, it requires particular printing processes and tools to physically print onto the product. This process is called ‘origination’ and covers a wide array of manufacturing techniques for applying the design onto the item’s surface.

For example, when talking about screen printing an item of clothing, the origination would consist of building an ink-blocking stencil (or a screen). This is so that when a certain colour is run through the stencil, it’s applied only to the desired print area. Since multiple stencils are required for each colour, this item would have more than one origination charge. For every time a stencil/tool is created to add a colour to a design, a charge for manufacturing these parts will be incurred.

When talking about embroidery, the origination covers the embroidery discs that needs to be created. This is where a digitiser will transfer your logo into “stitches” then assess where the stitches lay and adjust where necessary to ensure the best embroidery outcome is achieved for your branding.

Please note, some of our items come with FREE setup.

At DC Print we guarantee top quality print with short turnarounds. The moment you submit your artwork, the files are sent in to preflight and placed on to plating, where the printing process begins.  This is why the placed orders cannot be cancelled and the sales are final. If you have not uploaded the files you can cancel the order – be sure you call us and talk to one of our professional print staff as we do not accept e-mails for changing or cancelling orders.

Digitally printed literature such as leaflets, business cards and posters can be printed and despatched very quickly. Literally delivered within 2 to 3 days from receipt of order and print-ready pdf artwork. With promotional products such as printed mugs or pens our standard lead time is 10 to 12 working days but we can sometimes improve on this if you have a time critical event. We do also offer a fast track service on several of our promotional products of 3 to 5 days from approval of artwork to dispatch.

At DC Print we use a print management system which will update you via through the different processes your order has gone through, from Artwork approval, production, finishing and packaging. Once your order is complete you will receive an email to let you know your order has been fulfilled.

It is very important for us to make sure that each of our clients is satisfied with our work. We print the best quality products at low prices and with short turnarounds, however if our product doesn’t satisfy you please contact us directly or by emailing us at info@dcprint.ie.

Please note that obvious defects must be reported within a period of two weeks from receipt of goods.

Printing

We offer both coated and uncoated paper print. The uncoated stock is best for stationary, postcards or any other surface that will be written on. Coated paper is available in two finish options – glossy or UV (which is shine and smooth) and matte (flat).

Yes, at DC Print we offer orders in HKS or Pantone spot colours for most of our print products. Please send us an email with the name of the colour channel of the spot colour and with the correct number in your artwork.

The sides of the brochure depend on the chosen format. If you decide to print in a portrait format, we will bind your brochure on the long side. In you choose the landscape format the binding will be made on the short side.

At DC Print we offer lamination, gloss and matt finish.

Uncoated paper

  • available in 80gsm, 90gsm, 100gsm and 120gsm
  • paper for copier, laser and inkjet printer
  • uncoated
  • perfect for letterheads, flyers, stationary, postcards.

Gloss paper

  • available from 115gsm to 400gsm
  • coated on both sides
  • shiny surface
  • perfect for flyers, brochures, business cards, posters, leaflets

Silk paper

  • available from 90gsm to 400gsm
  • coated on both sides, matt surface
  • perfect for leaflets, business cards, brochures, flyers

Postcard board

  • available in 280gsm and 350gsm
  • front coated and glossy, back uncoated
  • stiff
  • perfect for postcards

Fluorescent paper

  • available in 80gdm
  • colorful front. Available colours – yellow, green or red.
  • white back (not printable)
  • coated one side, light-resistant
    perfect for posters and eye-catching advertising materials

Recycling paper

  • available in 80gsm, 170gsm and 250gsm
  • uncoated on both sides
  • natural look, white
  • 100% recycled

There are so many ways to make your merchandise look phenomenal, and we’re here to make sure you get the best looking merch for your event or campaign! Here is the nitty gritty of our print methods:

  • Laser Engraving

Precise lasers are used to engrave into the object. This process sees much better results than that of traditional engraving where tools physically make contact with the object and cause minor defects.

  • Screen Printing

This technique uses a woven mesh and ink blocking stencil. One colour is printed at a time, so often with multicoloured prints, several screens are needed. Screen printing is most effective with one colour print jobs.

  • Pad Printing

Pad Printing transfers artwork onto 3D objects using a silicone pad onto the merchandise. This method is effective on curved surfaces, as the silicone pad is able to slightly bend to print a clear image on the surface.

  • Embossing

This is where the printed area on the merchandise is raised off the surface.

  • Debossing

Debossing involves creating an impression in the substratFe using a plate that is pressed into the material.

  • Digital Print

Digital printing uses digital artwork files such as PDFs which are sent directly to the printer and a mixture of inks is used to create the print on the merchandise. This process allows for faster turnaround time and the ability to print shorter runs as the setup time is significantly minimised.

  • Heat Transfer

The artwork is digitally printed on vinyl which is then transferred onto the material using a heat press.

  • Sublimation

The inks that are transferred to the material is passed from a solid to gas state and thoroughly bonded to the material in that way.

  • Embroidery

A high powered sewing machine creates the pattern or logo on textile based merchandise. Generally used for uniforms, apparel and headwear, multiple colour embroidery is available.

Artwork

The type of artwork file we require will depend on the printing process we use to print your chosen product. Don’t worry though because we have several designers and production experts here to assist with this. You have the option to upload your artwork on our website or simply email it to info@dcprint.ie. Types of file include:

VECTOR, EPS, PDF, Ai, PNG, JPEG and Tiff

These files are suitable for most types of printing. For promotional products, ideally we need Vector artwork, saved as an EPS file, created in Adobe illustrator and saved as outlines. PNG, JPeg and .Tiff files are normally required for full colour and process printing. They aren’t ideal for screen printing though or engraving. Our designers can often convert your supplied logos to the required file format if it is supplied in a high resolution format. More complicated designs or redrawing of logos may incur a small one off charge but simple file conversion of a logos is free. We find JPegs are a common file format and they are fine if supplied at 300dpi.

Please supply your artwork in CMYK format, saved as a PDF, EPS, TIFF or JPEG at 300dpi. For larger or more complex display products, we will send you a template for your designer to work to. Please ensure the file dimensions match the printed product adequately. For example, if we are printing an A0 Banner but the artwork provided is A5 then the print quality won’t be very good. Please also check that fonts have been vectorised and converted to outlines and raster images are at 300dpi for the best print results

The majority of our short run printed literature such as leaflets, posters and business cards are printed digitally. Our preferred file format for digital printing is PDF or JPEG. Colour as CMYK with 3mm bleed. 300dpi resolution with all fonts embedded. We do not require printer marks or colour bars. Please be aware that RGB and spot pantone colours will automatically be converted to CMYK which could affect the colour of the print. If you normally print your branding by providing a specific pantone colour or ‘spot colour’ you may need to discuss this with your Account Manager.

In most cases, yes! We offer FREE creative, meaning we can vectorise your artwork to ensure they are ready for print.

We also provide free mockups so we can show you just how your merchandise is going to look as a digital line drawing.

File Preparation

You can upload your files in the following formats:

JPG, PDF,EPS, TIFF, PS (PostScript)

Make sure that your PDF file is saved directly from a graphic program in the PDF/X-standard (PDF/X3 or PDF/X1a) format. In order to avoid issues with layers and transparencies in the printing process, it is advised to use the “compatibility 1.3” setting while saving your artwork.

If you are submitting your files in TIFF format, please make sure you reduce the layers to only one layer.

In order to prevent problems with variations in colour or print image, please don’t use the pre-separated DCS EPS data.

Yes – all the accepted files must be print-ready. If you are looking of more information about how to prepare your files and for templates check out our templates page.

To make sure that there are no white areas on your printed product, all the submitted files must have a 2 mm bleed on each side. This means that your design (both images and graphics) should be always 2mm larger than the actual print format. Failing to do so may result in small deviations which lead to white margins. To make sure that the fonts and crucial design elements are visible, please place them at least 3mm from the final format (not including the bleed) and don’t use frames as boundaries in the layout.

Additionally:
– If you are submitting your print data in an open format the bleed should be 4mm on each side (eg. A4 size including a bleed should be 301×214 mm)
– If you are submitting files for presentation folders, banners, monthly calendars, packaging or any other advertising technology products please prepare the file with a 3mm bleed on each side
– Envelopes must be submitted with a 1 mm bleed.
– Textile stretcher frames require 15 mm bleed.

It’s best to prepare your files in the CMYK color mode, otherwise we automatically convert it from the RGB mode which may result in color shift. To ensure you are fully satisfied with the print it’s recommended to send in the CMYK color mode files.

To ensure high quality of the print we accept 300 dpi files and higher.

Yes, at DC Print all the artworks are checked and verified to make sure they are fit for print.

All the artworks are checked by our team before printing. If we encounter any problems with the files we will contact you and advice changes in the format. Please note that the conversions of both colour mode and size will be made automatically without previous information.

During the artwork analysis, we check:

  • whether the files are submitted in one of the accepted formats (PDF, JPG, TIFF, EPS or PS)
  • if the number of pages is correct
  • if the provided file is in greyscale (only if you ordered a one coloured print)
  • if the file is the correct size (if not, we will scale your artwork to the desired size, however this might result in the decrease of resolution. Also, no additional bleeding will be added in the process)
  • if perforations lines have been indicated
  • if the appropriate fonts are embedded within the file

Yes, if you are providing artwork for a double-sided printing item we would prefer if the file was sent as a single print ready PDF file. If you are sending artwork for a booklet, the files should be sent in a single print ready PDF file with bleed in the order the booklet is to be printed. Please do not send the artwork for the booklet as spreads.

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